MANAGED IT SERVICES

We’re On A Mission To End Slow IT Support

Is your business struggling with the stress, hassle and expense of IT management?

Let Rapid IT handle it for you.

For a low-cost monthly fee, our experienced team will act as your own outsourced IT department. From data backup and network security, to remote and onsite help desk support – we remove the hassle of IT management for single person businesses and up to 500+ employee organizations.

Responsive IT
Managed IT Services

60 SECOND BUSINESS SUPPORT GUARANTEE

Fed up with slow response times from IT ‘support’ partners?

Rapid IT is the only Managed IT Services provider in the Florida Tri-County area with a 60 second response guarantee.

We don’t let IT roadblocks cost your business time and money.

MANAGED IT SERVICES FOR SOUTH FLORIDA BUSINESSES

Rapid IT services businesses of all industries and sectors operating in the Miami, Fort Lauderdale and West Palm Beach county areas. Our service office is based in Boca Raton.

OUR MANAGED IT SERVICE

Rapid IT’s Complete IT Management service is perfect for small to medium sized businesses who don’t have the time, know-how or resources in-house to manage their IT needs reliably and cost effectively.

Instead of trying to cope yourselves – or hiring expensive permanent IT employees – our experienced IT engineers take responsibility for your IT management on your behalf. Working remotely, we will handle everything from your daily backup schedule to managing your network security – and even be on hand to fix your office printer at a moments notice!

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COMPLETE IT MANAGEMENT

End to end IT management for small to medium sized businesses. You focus on your business, we’ll handle the IT.

Responsive IT

60 SECOND RESPONSE

Our famous RapidResponse/RapidRecovery guarantee ensures your business keeps moving – no matter what.

Customer Service

15 YEARS EXPERIENCE

We know what matters to you most – and have the insight to keep you current with the latest IT trends.

Talk to people like you…

Rapid IT employs experienced IT engineers who are like you, they truly care about keeping your business moving!

We utilise processes and technologies that identify potential IT issues before they become problems and we react rapidly to all those issues that actually are unforeseeable.

With Rapid IT, you’ll never be left in the dark.

ABOUT US

We’re passionate about remarkable service. We are a team of experienced IT professionals that have served businesses in a wide range of industries and market sectors including healthcare, legal, construction and manufacturing.

OUR GOAL

No matter the size or scale of your issue, you’ll be talking to a remote support engineer within 60 seconds or less.

HOW WE ACHIEVE THIS

We employ enterprise-class remote support technology to get your issue dealt with fast. And if we can’t fix something remotely, our engineer deployment center is purposefully located to reach you as fast as possible.

HOW WE WORK

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CREATE STRATEGY

So you've decided we're the right IT partner for you. That's awesome! The first step of our journey together is to assess your unique needs. A senior IT strategist will visit you to find out everything we need to know and write a customized plan.

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ONBOARDING

Once your IT strategy is agreed, we will conduct an onboarding process. We will take full inventory of your existing IT environment including the number of machines, servers, printers and applications subject to monitoring and management.

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IMPLEMENTATION

With all requirements setup, we will introduce ourselves to your team and launch our service. We will explain everything you and your staff need to do to request support going forward. And that’s it, we have all we need to keep your IT in order.
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PARTNERSHIP

But our service doesn’t stop there. As you grow or things change, you’ll probably want advice on how to operate more productivity or to make sure systems remain secure. Don’t worry, our team are only a phone call away to help guide you through technological change.

KEY SERVICES

Rapid IT handles all key IT management tasks common to businesses across many industries and market sectors.

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FIREWALL & ACTIVE SECURITY

Nobody likes a virus – especially your business network! Rapid IT installs and actively monitors enterprise-class firewalls and network security applications that reduce the threats of cyber attack and sensitive data exposure. Keeping critical computer systems clean is what we do.

Responsive IT

DATA BACKUP & RECOVERY

Rapid IT implements data backup and recovery plans to meet your specific demands or industry requirements. We don’t believe lost data or unproductive operational time should be tolerated. That’s why we’re focused on bringing files or complete systems back as fast as possible if ever a problem occurs.

Customer Service

REMOTE HELP-DESK SUPPORT

Whilst our enterprise-class service greatly reduces the risk of you needing us, unfortunately issues do occur time to time. But in times of stress, help is just a phone call away. Whether you’ve lost your login credentials, your email has gone down or the WiFi has suddenly dropped, our remote help-desk service will be on hand to diagnose the issue and have you you back online in no time.

OUR TECHNOLOGY PARTNERS

Dell Partner
Dell Partner
Dell Partner
Dell Partner
Dell Partner
Dell Partner

INDUSTRY NEWS FROM OUR BLOG

Thought-leading opinions and insight into the ever evolving world of business IT.

ADDITIONAL SERVICES

Our background in IT consulting means we can offer many services on top of those outlined above.

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SERVER MANAGEMENT

  • Deploying tools to assess the condition of the hardware and reviewing all log files
  • Monitoring all servers for trending critical conditions and installing patches and updates off hours
  • Hardware inventory, maintenance and warranty tracking
  • Remote restart of services by NOC and full remote problem resolution
  • Testing all patches and updates before installing on production servers
  • Active Directory management and maintenance
  • Installing patches and updates on production servers during off hours
Complete IT

NETWORK ARCHITECTURE & CONSULTING

From installing secondary internet lines to consulting on cloud solutions, you can talk to our expert engineers on how you can leverage IT to run your business more efficiently.

Small Business IT Services

REQUEST A QUOTE

SALES LINE

561-981-2575

Email

sales@rapiditservices.com

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