Click. Click. Covered.
We’ve been in this game for over 15 years. There isn’t an IT environment, system or requirement we haven’t seen before.
From active server management to business continuity plans, all services listed below are ready to go – so call us today and get click, click covered.
AREAS WE SPECIALIzE IN
RAPID REMOTE/HELPDESK SUPPORT
Fast and efficient support via remote device access. We’ll troubleshoot or repair hardware, software and printer issues, as well as provide technical advice and assistance for the most common IT problems.
DATA BACKUP & RECOVERY
We employ full, incremental and differential backup policies that securely keep historical versions of your critical business data off-site and available for instantaneous recovery in the event of hardware failure, software errors or natural disasters.
NETWORK MONITORING, SECURITY & OPTIMIZATION
We continuously observe your critical business network for performance, availability and security issues, deploying alerting, reporting and visualization software to address issues, prevent downtime and improve system speed.
SERVER SECURITY & MANAGEMENT
Authentication and access control mechanisms, firewalls and encryption. Essential requirements for protecting sensitive information stored on your server, ensuring business continuity and complying with regulations.
INTERNET CONNECTIVITY OPTIMIZATION
We utilize network monitoring tools to improve the performance, reliability, and security of your company’s internet connection and meet the demands of day-to-day operations.
OFFICE & EMPLOYEE HARDWARE SUPPORT
We help with the installation, configuration, repair, and preventive maintenance of all computers, printers, servers and network equipment. We ensure the smooth operation of devices, as well as protecting them against cyber threats.
We’ll help get your office printers installed and configured correctly for all devices in and outside your office, maintain their efficient functioning and be available to repair or troubleshoot any issues you encounter.
ANTI-VIRUS / DEVICE SECURITY
We utilize signature-based detection, behavioral analysis, and enterprise-class technologies to prevent and clean infections from your critical business system. Hardline protection from viruses, worms and Trojan horses.
HARDWARE OPTIMIZATION & PROCUREMENT
Use our service to ensure your systems and devices are functioning at their best. We will upgrade components, adjust configurations, free up memory and optimize operating systems to improve performance and productivity.
PHONE SYSTEM SUPPORT
We install, configure, repair, upgrade, and deploy preventive maintenance on all office phone systems (landline and VoIP), as well as provide technical assistance for users experiencing issues with call quality, connectivity, and voicemail.
We diagnose and resolve any issues relating to company email, including problems relating to sending and receiving emails and addressing security concerns such as spam, phishing and malware.
CLOUD SOLUTION CONSULTANCY & SUPPORT
We can advise and assist you in the selection, implementation, and management of the right cloud computing solutions for your business or industry. This includes the migration from your existing IT systems and data to the cloud.
We’ll make sure all your critical business devices are up-to-date with the latest software updates to prevent issues around security, performance and compliance. Let’s keep your systems stable and running at optimal performance.
We can help analyze your current IT systems, recommend software and hardware improvements, streamline processes and optimize ways for your team to communicate and collaborate. We’ll offer training and support to ensure everyone is onboard.